Supervisor desktop cannot record agent's calls

Unanswered Question
Apr 12th, 2007

My Supervisors desktop is unable to record anymore (last recording was two days ago). The icons to start and stop recording are gone but the start recording is on the intervention tab but it does nothing. Can anyone tell me what's going on? Note: the voip server is selected as the default server.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion