Pushing a XML File and getting error.

Unanswered Question
Apr 13th, 2007

We have call manager 4.0 and we have an ext 8100. This ext can be called by our staff and it will send a XML file to the phone which will give them a menu on the phone. However this is stopped working a week ago. We are now getting the following error CiscoIPPhoneError Number="1".

I do not know where to look nor what log files. Here is how this is setup

We have ext 8100 thats set up as a CTIport. We have a unix server that is associated to a username in call manager. On that username we have checked

Enable CTI Application Use

Enable CTI Super Provider

We have ext 8100 assigned to this username.

When someone calls from a phone we get 1 ring and then a busy signal. The server see's the call coming in and attempts to send teh XML file and it gets the above error.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion