when installing IPCC Express (4.0.x) from the kit delivered with the Callmanager you get the following license:
Package: IPCC Express Standard
IVR Port(s): 150
IPCC Express Standard Seat(s): 5
IPCC Express Maximum Agents: 300
Package: IPCC Express Standard
IVR Port(s): 150
IPCC Express Standard Seat(s): 5
IPCC Express Maximum Agents: 300
Then I install a upgrade license to Premium and got the following:
Package: IPCC Express Premium
IVR Port(s): 12
IPCC Express Standard Seat(s): 6
IPCC Express Maximum Agents: 300
Why do I loose the 150 IVR ports? For me it looks like I get less functionality after upgrading to Premium?
I could not find much infomration about the licensing on IPCC Express.