Hi Steve.

There typically isn't a limit to the number of devices in a archive job. In order to debug this scenario further, could you please enable the 'debug' mode for Archive module(as mentioned in the last part of this

message) and then try the following:

i) Try an archive job with a single device which is reporting error.

ii) If the above job succeeds increase the count of devices to multiples of

100(say 100, 200, etc.) in the job.

iii) Again, if the above job succeeds, please increase the count of devices

in the job to whatever level causes the issue and run the job again.

Once the jobs are finished, save the jobvm.log(Admin-->Appliance-->View Log

File) to desktop and upload it here, and I'll take a look.

Steps for enabling 'debug' for archive module:

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i) Login as 'admin' user

ii) Go to the URL: http://:1741/debug/logging.jsp

iii) Enable 'Debug' option for 'Archive' module and click 'Save'.