cisco to alcatel caller id problem

Answered Question
Apr 16th, 2007

We have a legacy alcatel switchboard and CM5.0 . We connected these two systems using PRI on a 3825 router. When alcatel users call a cisco user, cisco users can see who is calling. However, when cisco users call alcatel users, alcatel users cannot see who is calling. So, cisco cannot send caller id over that pRI. Who can i solve this issue?

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Correct Answer by Paolo Bevilacqua about 9 years 8 months ago

Hi,

sure cisco is sending caller id. Do "term mon" and "debug isdn q931" to see what is sending. Perhaps the alcatel wants a certain tpye/plan and format.

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Correct Answer
Paolo Bevilacqua Mon, 04/16/2007 - 10:09

Hi,

sure cisco is sending caller id. Do "term mon" and "debug isdn q931" to see what is sending. Perhaps the alcatel wants a certain tpye/plan and format.

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