RME inventory problem

agustinmar · ‎04-17-2007

Hello, I'm new with CiscoWoks and I have some problem with inventory in RME. I have 9 devices on "Inventory Never Collected". This 9 devices are Catalyst 6509, the other collected devices are not 6509. I have checked the permissions and these are correct.

Could help somebody please me? Why these devices remain in that status?

Thank you and sorry for my bad English.

Regards

janvandek · ‎04-17-2007

First do a verification of the credentials.

Afterwards you can try a new update of the inventory. This action will create a new job. If this fails you can increase the SNMP timeout . Go to: RME: Admin > System Preferences > RME device attributes

Hope this will help