CICM Instances supported by NAM

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Apr 17th, 2007
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Hi,

What is the maximum number of customer instance supported per NAM instance? What is the maximum Call volume that can be handled by a single ICM router instance?

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jbayuka Mon, 04/23/2007 - 06:23
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The limit is maximum 6 CICM Complexes per NAM. However a single CICM Complex can have upto 25 CICM Instances on it (24 ICM types and 1 Advanced Services type).

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