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Unity subscriber message change to pre recorded message

sskorf
Level 1
Level 1

‎04-17-2007 12:46 PM - edited ‎03-18-2019 07:13 PM

Is it possible to change the subscriber greeting to a prerecorded message while keeping the system source message "sorry ext 1234 is not available"? My customer would like the look and feel to be similar to the Nortel Meridian subscriber message "sorry ext 1234 is busy, continue to hold for an operator or press 2 to leave message"

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lindborg
Cisco Employee
Cisco Employee

‎04-20-2007 06:29 AM

Unity 4.1(1) and later offers a "post greeting recording" option that may work for what you need here - the releases notes for 4.1 has links to the admin guide section on it:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_release_note09186a0080531dd3.html#wp622109

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