We are trying to install Outbound option for IPCC Enterprise 7.0 and we are having some problems with it. Our setup is as follows
Server 1 : Rogger 7.0 with SR4
Server 2 : CCM PG, VRU PG, CTI Server, CTI OS with SR4
Server 3 : AW/HDS SR4
Server 4 - Dialer, MR PG Sr4
We have installed everything as specified in the installation document, but when we start the Dialer, we see the followig in the command window
As you can see, the Dialer ports are not getting registered. We added these dialer ports in Call Manager as Standard 30 VIP phones and they also show up as registered in the Call Manager. We added these phones to PGUser as well.
Yet we don't see these ports registered in the dialer window and so we are not able to get the Outbound working. Any clues as to what we are doing wrong here?
We are getting the following error in the Dialer as well as the CTI Server
Trace: (CLMGR) CTI Query Device Information Request, invoke: 4423, port: 003, instrument: 
Trace: (CPORT) SetState, port: 003, state: PORT_WAIT_FOR_QUERY_DEVICE
Trace: (CLMGR_IP) Control failure event, port: 003, id: 1000004423, failure code: 13 [CF_INVALID_CSTA_CONNECTION_IDENTIFIER], peripheral error code: 10137 [C_??CAUSE??]
1004 is one of the Dialer ports and when the Dialer communicated with the CTI for this port, the above mentioned error occurs.
Any help would be appreciated.