Night-service distinctive ring tone

Unanswered Question
Apr 18th, 2007
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As per CCM admin guide the notified ephone will get distinctive ring tone but I got same tone in 'ephone 2' before & after the 'night-service' mode.


I saw a message 'File is not found distict...' on 'ephone 2' while notified. I cannot find any file in flash as name 'distint...' Is this related to the issue?


Advise please,


ephone-dn 1

number 1000

night-service bell

!

ephone-dn 2

number 1001

!

ephone 1

button 1:1

!

ephone 2

button 1:2

night-service bell


Thanks,

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Paolo Bevilacqua Wed, 04/18/2007 - 06:17
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Hi,

the phone is looking for distinctiveringlist.xml, you must create the file, place it on the router in the tftp directory as well with the actual ringfiles you want for night-service.


Hope this helps, if so please rate post!

cjrchoi11 Wed, 04/18/2007 - 06:22
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The CME admin guide didn't tell any about distinctiveringlist.xml file. Do I really need that file or able to achieve on CME4.0(2)?


Thanks,

Paolo Bevilacqua Wed, 04/18/2007 - 06:29
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The CME guide sometime doesn't tell about a lot of things :)


Yes the file is required and you will need to enable it with "tftp-server" statement.

cjrchoi11 Wed, 04/18/2007 - 13:30
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Okay, I downloaded the 'RingTone.tar' from CCO and changed the DistinctiveRingList.xml'

s 1st entry to 'Sax1.raw' but still I have same ring tone on 'ephone 2' before & after night-service.


what else do I need configure?


**Add the following in CME

tftp-server flash:DistinctiveRingList.xml

tftp-server flash:RingList.xml

tftp-server flash:Sax1.raw


Thanks,

Paolo Bevilacqua Wed, 04/18/2007 - 14:11
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Hmmm... the tftp filenames are case sensitive.. Can you check with "debug tftp events" that the phone is actually getting the requested files ?

Is the message cone away on the phone ?




cjrchoi11 Thu, 04/19/2007 - 05:15
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No tftp events when I dial the night target number 1000. follows my currnet environment. please advise what's wrong.


-2821, 12.4(11)XJ2

-CME 4.1(0)


Configuration

-------------

tftp-server flash:DistinctiveRingList.xml

tftp-server flash:RingList.xml

tftp-server flash:Sax1.raw

!

ephone-dn 1

number 1000

night-service bell

!

ephone-dn 2

number 1001

!

ephone 1

button 1:1

!

ephone 2

button 1:2

night-service bell


ccmelab#dir

-----------

Directory of flash:/

33 -rw- 489 Apr 18 2007 17:16:26 -05:00 DistinctiveRingList.xml

52 -rw- 495 Apr 18 2007 15:36:50 -05:00 RingList.xml

53 -rw- 10800 Apr 18 2007 15:36:50 -05:00 Sax1.raw


ccmelab#sh deb

--------------

TFTP:

TFTP Event debugging is on

TFTP Packet debugging is on


Paolo Bevilacqua Thu, 04/19/2007 - 05:47
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Hi, which phone are you using? Is the night service displayed and active ?

I could to try this as well with CME 4.1



cjrchoi11 Thu, 04/19/2007 - 06:42
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dial '1000' and the notificatoin to 'ephone 2' which associated to '1001' in my configuration. Yes, display on the IP phone 'Night Service Active'.


ephone 2 successfully rining the notification but the ring tone is same before & after 'Night Service' mode.


Thanks,

Paolo Bevilacqua Thu, 04/19/2007 - 06:43
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Ok, which phone types ? I can try it with most types.

cjrchoi11 Thu, 04/19/2007 - 06:47
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I'm testing with two 7960 and two IP communicator.

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