04-18-2007 06:13 AM - edited 03-14-2019 09:02 PM
As per CCM admin guide the notified ephone will get distinctive ring tone but I got same tone in 'ephone 2' before & after the 'night-service' mode.
I saw a message 'File is not found distict...' on 'ephone 2' while notified. I cannot find any file in flash as name 'distint...' Is this related to the issue?
Advise please,
ephone-dn 1
number 1000
night-service bell
!
ephone-dn 2
number 1001
!
ephone 1
button 1:1
!
ephone 2
button 1:2
night-service bell
Thanks,
04-18-2007 06:17 AM
Hi,
the phone is looking for distinctiveringlist.xml, you must create the file, place it on the router in the tftp directory as well with the actual ringfiles you want for night-service.
Hope this helps, if so please rate post!
04-18-2007 06:22 AM
The CME admin guide didn't tell any about distinctiveringlist.xml file. Do I really need that file or able to achieve on CME4.0(2)?
Thanks,
04-18-2007 06:29 AM
The CME guide sometime doesn't tell about a lot of things :)
Yes the file is required and you will need to enable it with "tftp-server" statement.
04-18-2007 01:30 PM
Okay, I downloaded the 'RingTone.tar' from CCO and changed the DistinctiveRingList.xml'
s 1st entry to 'Sax1.raw' but still I have same ring tone on 'ephone 2' before & after night-service.
what else do I need configure?
**Add the following in CME
tftp-server flash:DistinctiveRingList.xml
tftp-server flash:RingList.xml
tftp-server flash:Sax1.raw
Thanks,
04-18-2007 02:11 PM
Hmmm... the tftp filenames are case sensitive.. Can you check with "debug tftp events" that the phone is actually getting the requested files ?
Is the message cone away on the phone ?
04-19-2007 05:15 AM
No tftp events when I dial the night target number 1000. follows my currnet environment. please advise what's wrong.
-2821, 12.4(11)XJ2
-CME 4.1(0)
Configuration
-------------
tftp-server flash:DistinctiveRingList.xml
tftp-server flash:RingList.xml
tftp-server flash:Sax1.raw
!
ephone-dn 1
number 1000
night-service bell
!
ephone-dn 2
number 1001
!
ephone 1
button 1:1
!
ephone 2
button 1:2
night-service bell
ccmelab#dir
-----------
Directory of flash:/
33 -rw- 489 Apr 18 2007 17:16:26 -05:00 DistinctiveRingList.xml
52 -rw- 495 Apr 18 2007 15:36:50 -05:00 RingList.xml
53 -rw- 10800 Apr 18 2007 15:36:50 -05:00 Sax1.raw
ccmelab#sh deb
--------------
TFTP:
TFTP Event debugging is on
TFTP Packet debugging is on
04-19-2007 05:47 AM
Hi, which phone are you using? Is the night service displayed and active ?
I could to try this as well with CME 4.1
04-19-2007 06:42 AM
dial '1000' and the notificatoin to 'ephone 2' which associated to '1001' in my configuration. Yes, display on the IP phone 'Night Service Active'.
ephone 2 successfully rining the notification but the ring tone is same before & after 'Night Service' mode.
Thanks,
04-19-2007 06:43 AM
Ok, which phone types ? I can try it with most types.
04-19-2007 06:47 AM
I'm testing with two 7960 and two IP communicator.
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