Unity 421 MSCW cannot see mailbox store

Unanswered Question
Apr 18th, 2007

Had a working Unity 421 UM e2k, system went into UMR mode. When running the perm wizard I can select the mailstores ok but during Message Store Configuration Wizard I can locate the exchange server but cannot see any of the mailstores. Exchange is up and working ok. mailstore drop down box is empty - any advice appreciated,



I have this problem too.
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Ginger Dillon Tue, 05/08/2007 - 08:57

Hi Jag -

Are you still having problems with this? Just saw this post - I've seen similar behavior with perm wizard when the DC Unity server was using was NOT also a global catalog server. Also make sure you are running the correct version of Exchange system manager tools (Exchange 2000) on the Unity server.


askq2forum Wed, 05/09/2007 - 03:07

Ginger, thanks for your response, much appreciated. The DC was also a GC and I've just checked that the system manager was e2k. We have resigned to rebuild unfortunetly(although I think we may hit same problem as I think its still a customer exchange permissions issue - I have run perm wiz so many times and manually checked rights and all seems ok).


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