I have an enterprise technical support issue where two clusters are linked via an inter-cluster trunk and I want to ring two groups of phones simultaneously when a pilot number on one cluster is dialed - more details follow:
- Cluster 1 has 10 phones and Cluster 2 has 8 phones.
- A "pilot number" in Cluster 1 is dialed
- The goal is to have all 18 phones ring simultaneously.
I tried Line groups with a member forwarded to cluster 2 via an inter-cluster trunk access number - I CFwdALL a hard IP phone (and CTI route point) configured as Cluster 1 Line grp, to the ICT access number on cluster 2 - did not work.
Does anyone have suggestions?