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Call Forwarding Issues - Please Help

gmorrow
Level 1
Level 1

‎04-19-2007 05:37 AM - edited ‎03-14-2019 09:03 PM

Hello, I have an issue with call forwarding. Here is whats going on. Our operator forwards a call to a user and then that user needs to forward a call to someone setup in there speed dial. But they can not forward to anyone on there speed dial.

We are running Call Manager 5.1.1(b) Any help on this would be greatly appreciated.

Thanks,

Greyson Morrow

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mikeconiglio
Level 1
Level 1

‎04-19-2007 07:11 AM

Are you talking about forwarding or "transfer" if you do not allow offnet to offnet transfers then that will be the issue depending on how you have your service parameters configured.

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gmorrow
Level 1
Level 1
In response to mikeconiglio

‎04-19-2007 07:37 AM

i am talking about transfers. And we do not block offnet to offnet transfers.

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