Calling party ID preservation using the Call Consult Transfer step

Unanswered Question

Hi, We are using a small app as a front end to our MCU and it works great. I use the Call Consult Transfer step when a user is transfered to the conference number. My issue is that the MCU is getting the CTI port number instead of the original calling party ID. I have looked and don't see an easy way to change that. Any thoughts?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.

Actions

This Discussion