Redial with CCM

Unanswered Question
Apr 19th, 2007

Hi All,

I need to prefix a 0 to all the outgoing calls in order to use the redial button on the phones. Let's say I receive a call from the number 02010304, when I hit the redial button I would need the callmanager to prefix a 0 in the outbound direction in order to place a call to 02010304. I don't want the prefix to be added while entering the system because mobile numbers do not begin with a 0. Any idea?

thank you

I have this problem too.
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Aaron Harrison Thu, 04/19/2007 - 07:27


You can use a translation pattern to match the dialled number range (e.g 02xxxxxx) then prefix a 0.

Alternately you could set up new route patterns that match the same pattern and prefix the 0.

Mobile numbers which would presumably have a different number range (e.g. 07xxxxxx) wouldn't match and therefore wouldn't get the prefix.


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wesleyv Mon, 07/30/2007 - 04:15


Is there any other feedback on this, I'm running into the same problem.

Using MGCP PRI gateways

Users have to dial a 0 for an outside line. So to dial a number on the PSTN, they would dial 0083...... But when a call comes in from the PSTN, it shows as 083...... So the redial button doesn't work. They could just press the EditDial softkey in the redail menu and insert the extra 0, but it's not ideal.

I would like to add the leading 0 when calls come into the gateway (edit the calling number from the PSTN).


Wesley Versfeld

Majdi Harb Mon, 07/30/2007 - 04:31

I had a same problem previuosly and I did solve it by adding two route patterns one to match the directly dialed numbers (i.e 052XXXXXXX) and the other to match the redialed numbers (first digit-stripped numbers) (i.e 52XXXXXXX)

and it works fine



wesleyv Mon, 07/30/2007 - 04:34

A simple solution to a complex problem, thanks! I will try that.


Wesley Versfeld


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