CME 4.1 don't get call-forward night-service to work

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Apr 19th, 2007
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Hi all,


I try to get call-forward night-service to work. I did setup night-service as described by the Cisco Unified Communications Manager Express System Administrator Guide.


telephony-service

night-service code *1234

night-service day Sun 18:01 07:59

night-service day Mon 18:01 07:59

night-service day Tue 18:01 07:59

night-service day Wed 18:01 07:59

night-service day Thu 18:01 07:59

night-service day Fri 18:01 18:00

night-service day Sat 18:01 18:00



ephone-dn 20 dual-line

number 10

call-forward all 20

call-forward night-service 30

huntstop channel


All calles to 10 are forwarded to 20 at anytime.

Does someone have an idea why this doesn't work?


IOS Version: 12.4(11)XJ2

CME: 4.1


Best regards

Sven.

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Rob Huffman Thu, 04/19/2007 - 13:33
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Hi Sven,


You must also configure the night-service bell command for this ephone-dn.


Night-service hours are defined using the night-service date and night-service day commands.


An ephone-dn can have all four types of call forwarding defined at the same time: all-calls, no-answer, busy, and night-service. Each type of call forwarding can have a different forwarding destination defined in its target-number argument. If more than one type of call forwarding is in effect (is active) at one time, the precedence order for evaluating the different types is as follows:


1. call forward night-service


2. call forward all


3. call forward busy and call forward no answer


If you use an ephone-dn template to apply a command to an ephone-dn and you also use the same command in ephone-dn configuration mode for the same ephone-dn, the value that you set in ephone-dn configuration mode has priority.


ephone-dn 20 dual-line


number 10


call-forward all 20


night-service bell


call-forward night-service 30


From this good doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_command_reference_chapter09186a008061134b.html#wp1063536


Hope this helps!

Rob

aecadmin1 Thu, 04/19/2007 - 13:55
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Hi Rob,


Many thanks. This resolved my issue.


Thx

Sven.

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