connection timeouts on firewall

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Apr 20th, 2007
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Hi all, we are having an issue with citrix over the internet, Im doing a test connection to some sap servers, it drops after a while, would i need to increase the timeouts or keepalives on my firewall, and what do these do ?

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spremkumar Fri, 04/20/2007 - 02:32
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Hi Carl


Is it the citrix connectivity getting timed out or the sap servers ?


regds


carl_townshend Fri, 04/20/2007 - 02:57
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Hi , I arent sure on this, the connection testing facilty uses a citrix connection, then opens a window within it with a countdown clock, its this that disconnects, it says the connection was disconnected, any ideas ?

allen.watson Mon, 04/23/2007 - 08:36
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If they are actually getting a clock counting down to the disconnect then this is a Citrix function. Would suggest your Citrix admins take a look at this.

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