Call Manager Attendant Console Issue

Answered Question

When a receptionist is logged off and has minimized the call manager application and a call comes to their phone the application pops up on their computer screen. Is there an option somewhere to change this option?


thanks


John

Correct Answer by Brandon Buffin about 10 years 3 months ago

Yes, there is a button in the lower right hand corner of the attendant console window that says "Click to activate console on new call" if you mouse over it. Click this button and it will toggle this feature.


Hope this helps. If so, please rate the post.


Brandon

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Correct Answer
Brandon Buffin Fri, 04/20/2007 - 12:42
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Yes, there is a button in the lower right hand corner of the attendant console window that says "Click to activate console on new call" if you mouse over it. Click this button and it will toggle this feature.


Hope this helps. If so, please rate the post.


Brandon

Rob Huffman Fri, 04/20/2007 - 13:14
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Hi John,


To add a note to Brandons good info, you can also use this method to enable/disable "Pop to Top"


Note: To toggle the pop-to-top feature on and off, press Alt + P.


From this doc;


http://www.cisco.com/en/US/products/ps7282/products_user_guide_chapter09186a00806cfff5.html#wp1007405


Hope this helps!

Rob


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