CRA Editor

Unanswered Question
Apr 22nd, 2007

Hi,

I had installed the CRA 3.5(4)sr2 and configured the AutoAttendant, now I wanted to change the default auto attendant script, so Im trying to locate the CRA editor to create a new script... but unable to find in the CRA Administration webpage.

I found that the CRA editor comes along with the CRA package and you can install it from Tools ---> Plug-ins..., however I could not locate the Plug-ins option in the CRA what I have installed...

So how can I install the CRA editor now??? or is there any way I can create my own script using any other tool...

Regards

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rv_viji Sun, 04/22/2007 - 23:00

Hi,

Yes.. you are right, I have installed only the Extended Services.... So now how can I create a new auto attendant script ??? which tool can I use ???...

Also we have a requirement of Business hours, non-business hours and holidays settings to be done in the Auto Attendant.... but I could not find any of these options in this.... so how can I acheive this requirement too....

Regards..

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