Cat.3550 POST Failed

Unanswered Question
Apr 23rd, 2007

Hello,

I have problem with my Cat. 3350. It cannot boot up and it fail at the POST.

Here is the error message as below.

Unexpected exception to CPUvector 700, PC = 0

-Traceback=

=== Flushing messages (00:00:13 UTC Mon Mar 1 1993) ===

Buffered messages:

Queued messages:

00:00:13: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

00:00:12: %SYS-2-MALLOCFAIL: Memory allocation of 1840 bytes failed from 0x40ACA0, alignment 8

Pool: Processor Free: 36 Cause: Not enough free memory

Alternate Pool: None Free: 0 Cause: No Alternate pool

-Process= "Init", ipl= 0, pid= 3

-Traceback= 6B0860 B1E570 B23850 40ACA4 3E05E4 B1D23C B1D2D4 6B7FEC 6B8370 3DE120 3D8374

Cisco IOS Software, C3550 Software (C3550-IPSERVICESK9-M), Version 12.2(25)SEB4, RELEASE SOFTWARE (fc1)

Copyright (c) 1986-2005 by Cisco Systems, Inc.

Compiled Tue 30-Aug-05 17:35 by yenanh

Program Exception (0x0700)!

CPU Register Context:

Vector = 0x00000700 PC = 0x00000000 MSR = 0x0008B030 CR = 0x80000000

LR = 0x004081B0 CTR = 0x00000000 XER = 0x20000000

R0 = 0x00000000 R1 = 0x018EA688 R2 = 0x00000000 R3 = 0x00000000

R4 = 0x00000000 R5 = 0x00000000 R6 = 0x0000B030 R7 = 0xBEEFCAFE

R8 = 0x00000000 R9 = 0x03FFD7A0 R10 = 0x00000000 R11 = 0x03FFD7A0

R12 = 0x00003310 R13 = 0x3FFAAF7C R14 = 0x0040AB58 R15 = 0x00000000

R16 = 0x00000000 R17 = 0x00000000 R18 = 0x00000000 R19 = 0x00000000

R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 = 0x00000000

R24 = 0x00000000 R25 = 0x00000000 R26 = 0x0140669C R27 = 0x00000000

R28 = 0x00000000 R29 = 0x00000000 R30 = 0x01470000 R31 = 0x00000000

Stack trace:

PC = 0x00000000, SP = 0x018EA688

Frame 00: SP = 0x018EA6A8 PC = 0x00408190

Frame 01: SP = 0x018EA6C0 PC = 0x0040ABFC

Frame 02: SP = 0x018EA6C8 PC = 0x003DE120

Frame 03: SP = 0x00000000 PC = 0x003D8374

Base ethernet MAC Address: 00:0d:bd:c6:82:80

Xmodem file system is available.

The password-recovery mechanism is enabled.

Initializing Flash...

flashfs[0]: 4 files, 2 directories

flashfs[0]: 0 orphaned files, 0 orphaned directories

flashfs[0]: Total bytes: 15998976

flashfs[0]: Bytes used: 6801920

flashfs[0]: Bytes available: 9197056

flashfs[0]: flashfs fsck took 21 seconds.

...done Initializing Flash.

Boot Sector Filesystem (bs:) installed, fsid: 3

Loading "flash:/c3550-ipservicesk9-mz.122-25.SEB4.bin"...#########################################

File "flash:/c3550-ipservicesk9-mz.122-25.SEB4.bin" uncompressed and installed, entry point: 0x3000

executing...

Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.

170 West Tasman Drive

San Jose, California 95134-1706

Cisco IOS Software, C3550 Software (C3550-IPSERVICESK9-M), Version 12.2(25)SEB4, RELEASE SOFTWARE (fc1)

Copyright (c) 1986-2005 by Cisco Systems, Inc.

Compiled Tue 30-Aug-05 17:35 by yenanh

Image text-base: 0x00003000, data-base: 0x00D10934

Initializing flashfs...

flashfs[1]: 4 files, 2 directories

flashfs[1]: 0 orphaned files, 0 orphaned directories

flashfs[1]: Total bytes: 15998976

flashfs[1]: Bytes used: 6801920

flashfs[1]: Bytes available: 9197056

flashfs[1]: flashfs fsck took 9 seconds.

flashfs[1]: Initialization complete.

...done Initializing flashfs.

POST: CPU Buffer Tests : Begin

POST: CPU Buffer Tests : End, Status Passed

POST: CPU Interface Tests : Begin

POST: CPU Interface Tests : End, Status Passed

POST: Switch Core Tests : Begin

Error with Switch Core BIST test.Returns: Test Complete Low : 0x00000011, Test Complete High : 0x000000FF

Test Phase

POST: Switch Core Tests : End, Status Failed

I have this problem too.
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Amit Singh Mon, 04/23/2007 - 00:32

If its failing post, the switch is bad and get the replacement. I tried to run the stack trace but couldnt find any related info for the same. I think its a hardware problem, go ahead and contact TAC to get the replacement.

HTH,

-amit singh

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