cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
278
Views
0
Helpful
1
Replies

CCM 4.2.1 Time of day routing

goncalo_gil
Level 1
Level 1

Hi guys (again :-)

We are trying to configure ToD routing. We seem to be unable to complete the configuration of this functionality.

We are running CCM 4.2.1. We checked Cisco documentation to follow recommended configuration. The documentation on this feature is limited. We now have come to a halt after a few tries.

We configured ToD schedule, partitions, hunt pilot and hunt group ? also tried with DN. We are not able to assign the ToD to a DN or Hunt Pilot and route accordingly depending the ToD.

Any help will be much appreciated.

Regards

Gon?alo

1 Reply 1

baytan
Level 1
Level 1

Hi;

I guess you are missing relating time schedules with partitions.

As you know, any pattern including DN, hunt pilot etc. must be in a partition -even in partition none-; if you relate a partition with a time schedule then during this period that partition become active and so the patttern lying in that partition are subject to digit analysis process according to the digits user has dialed.

CCO link: [about how to build a relation between partitions and time schedules]

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008055c522.html#wp1032992

I guess this helps. If so, please rate the post :)

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: