jreekers Tue, 04/24/2007 - 10:36
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  • Cisco Employee,

Hi Anil.


Although you don't mention what version of RME you are running, I'm assuming it's probably 3.5, and that you are hitting bugid CSCdv47896, to which there is a valid workaround. I'm also assuming your client is running on Solaris.


With those assumptions in mind, have the customer do the following to get past this issue:


Follow these steps:


cd to $NMSROOT/objects/dmgt/, and vi dmgtd.conf


Locate the line starting with DIServer


Change from DIServer -I -s -D 0x1 -d 0x1 to DIServer -I -s -D 0x1 -d 0x1 -a by appending

-a at the end. Notice there is a space before the -a.


Stop CiscoWorks Daemon by issuing the /etc/init.d/dmgtd stop command


Restart CiscoWorks Daemon, /etc/init.d/dmgtd start


Hope this helps, and please rate!


-Joe



anil.nangia Wed, 04/25/2007 - 21:33
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Hi Joe

Sorry to provide u a very limited information about the Cisco Works.

Our client is having Cisco Works for windows 5.5 version and about RME version i dont know exactly.

if u need I will get the detail and let u know the same.

Thanks

Anil Nangia

jreekers Wed, 04/25/2007 - 22:15
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  • Cisco Employee,

Hi Anil.


If it's really CWW 5.5 then your client is using a VERY OLD (like 10-years-old) version of software, and I think the biggest concern would be to get him to something a little more up-to-date. If he's not running RME 3.3 or later, I probably won't be much use to you, as any version prior to that is before my time.


I think the best bet is to verify the actual version on-hand, and we can try to move forward from there.


Best regards,

-Joe

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