Ken,
You have a lot of options to achieve more or less similar functionality.
a. For dialing internal calls you can always use Webdialer.You can search for the user in Corp Dir and click the phone number and a new popup window will show up. First time you use it, you have select the device you want to use to place the call. After that all you have to do is click the user's number and hit the dial button.
b. For external numbers you may use FastDials/Personal Address Book combination.
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_2/sys_ad/3_2_1/ccmcfg/b09pd.htm
Although, with CCM 5.x and later, the fast dials require that you authenticate using username and pin from the phone. In my personal opnion, this is not a very easy task especially if the username is long. Its a very clumsy approach that Cisco took to have the user authenticate via username and pin from the phone. There is a timeout associated with this also, which becomes very annoying.
c. Dialing from Microsoft Outlook using TSP is another option. Cisco's documentation indicate that this does not work with 4.x or later versions, but there have been some threads in this forum to make this work.
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_example09186a008052c98b.shtml
d. Have you looked at the product called Unified Call connector from Cisco ?
http://www.cisco.com/en/US/products/ps7274/products_data_sheet0900aecd8053c8ad.html
e. You may use Attendant Console, associate it with your phone and create Speed Dial entries on it, that you can dial at the click of a button.
HTH
Sankar
PS: please remember to rate posts!
Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus
