Not Recognized Voice Ports

Unanswered Question
Apr 24th, 2007

Hi,

I purchased couple of 3640's, NM-2V and VIC-FXS cards.

I could not get the Voice cards recognized on the Routers (3640 with c3640-i-mz.122-11.T.bin)

Below is the output of "sh diag"

Slot 1:

Unknown (type 101) Port adapter

Port adapter is disabled

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware revision 1.1 Board revision D0

Serial number 14706627 Part number 800-02491-02

FRU Part Number: NM-2V=

Test history 0x0 RMA number 00-00-00

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 65 01 01 00 E0 67 C3 50 09 BB 02 00 00 00 00

0x30: 68 00 00 00 99 06 16 17 FF FF FF FF FF FF FF FF

What might be the cause?

Thank you in advance,

Oguz Can

I have this problem too.
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Overall Rating: 5 (2 ratings)
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jreekers Tue, 04/24/2007 - 14:29

Hi Oguz,

You have to use an image on the 3640 that supports the ip plus feature set.

The image you're using:

c3640-i-mz.122-11.T.bin

only supports the IP feature set, as indicated in the filename "c3640-i...", an "ip plus" image will be named "c3640-is..."

Hope this helps, and please rate.

-Joe

oguzcan35 Wed, 04/25/2007 - 11:58

Hi Joe,

Thanks for your answer. I installed IP Plus image and it is resolved,

PS: I rated your answer.

Regards,

Oguz Can

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