I'm using a cisco 3544 chasis with a MC03A Board installed on the primary slot. The MC03A board has successfully registered to call manager(4.2).
I'm using SCCP for video conferencing, I've activated 15 sccp ports, activated sccp services. I've tried using default and creating my own sccp services for testing.
When I try to create a conference I get a message in the prefix box saying: "No services are configured in the mcu."
I have the default prefix's as well as my own self defined prefix's. I need the services(prefix's) to appear in order to initiate a conference.
I'm unsure on how to go about troubleshooting this, any suggestions or advice are appreciated.
If the unit was running 3.x and was upgraded directly to 4.2.10, this may be where the problem lies. You can start by downgrading to 3.5.24 and restoring the unit to factory defaults. Then upgrade to 4.0 then 4.1.9 and finally 4.2.10. Please try to downgrade and upgrade the MCU again. You may have to manually recreate the MCU services since the configuration may