Hello - I was wondering if anyone out there has ran into either the same situation I have or something similar. the issue is that we have implemented a new recording system to record all of our voice calls. In order to get that to work properly we needed to modify CallManager so that the caller ID is defined at the route group level. that has made it so that all of our caller ID is the same number for any outbound calls. It turns out that different groups within our company need to have different caller ID for outbound calls. I was just wondering if anyone may have a suggestion or idea that would help me get CallManager configured to send out different caller ID. I was thinking about creating different route groups that would have the different caller ID numbers defined there but I don't know if that will work. Also I am not entirely certain as to where I would tell the phones to use the newly created route group with different caller ID. If anybody out there has any ideas I would be more than willing to give it a shot. Thanks.