04-25-2007 01:57 PM - edited 03-05-2019 03:41 PM
ALOHA -
When recently installed a "MEM-S2-512MB" in our SUP2 in the 6500 and it does not recognize it. Still says there is 128 MB. Followed the directions to install the chip and it's in there now, but still shows 128 MB. Please advise.
04-25-2007 02:04 PM
1) Did you place the 512MB on the same slot as the older 128MB was or is this on a different DIMM slot?
2) Are you sure that the DIMMs are placed properly?
04-25-2007 02:08 PM
Yup, we swapped the old one out, and they are seated.
Thanks for the quick reply!
04-25-2007 03:09 PM
Can you try the following?
1) Put the RAM on other DIMM slot and power it on. (Hope you didnt pull the SUP when it chassis was "ON")
2) Swap the RAM again to the original one.
04-25-2007 03:48 PM
Could you please talk to the cisco vendor from whom you bought this RAM if there are any issues.
You need to open a TAC case.
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