04-25-2007 04:15 PM
If I forgot the login password, what can I do to reset the password? What is the procedure for doing password recovery?
04-25-2007 07:29 PM
Call Ironport customer support at 1-877-641-IRON (4766).
04-26-2007 04:25 PM
Oh, are there any ways to do that? I see there is a button at the rear of IronPort. What's the function for this button?
If I call customer support, will they send me a password to unlock the IronPort?
04-26-2007 05:13 PM
When you calll Ironport customer support, they will need to get the SN of the Ironport appliance. They can then generate a temp. admin password to help unlock the appliance.
04-30-2007 12:35 PM
Out of curiosity - has anyone had to do a password recovery? Did you get prompt service from Ironport?
05-21-2007 07:53 PM
Out of curiosity - has anyone had to do a password recovery? Did you get prompt service from Ironport?
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