CME, 'error update locale' when IP phone reset

Unanswered Question
Apr 25th, 2007

-2851 12.4(11)T1

-CME 4.0(2)

-7941 firmware 8.2(2)

when I reset (or restart) the 7941GE IP phones, always show shortly the message 'error update locale' just before boot up successfully.

Looks everything operational but want to know why I have this message. Any configuration in CME related to this message?

Thanks in advance,

I have this problem too.
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Paolo Bevilacqua Thu, 04/26/2007 - 02:09

Please enable "term mon" and "debug tftp-event" to see which files the phones is trying to download. Then you can download the appropriate locale archive from CCO, copy the files to the router, and configure tftp-server with alias (to support the directories in the filenames) so that the phone will successfully download the locale files.

Hope this helps, if so please rate post!


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