Message Waiting Lamp Policy Not Avialbale

Unanswered Question
Apr 26th, 2007

callmanager 4.1.3 Server in cisco ip phone 7912 line configuration

Message Waiting Lamp Policy Not available on this we can enable the Message Waiting Lamp Policy

I have this problem too.
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rob.huffman Thu, 04/26/2007 - 05:56

Hi Sunny,

This is a parameter that cannot be changed. It is due to the fact that a 7912, as a single line phone does not have the capability to do anything other than Light the MW Lamp. Only multiline phones like the 7940/7960 etc. have the "Light and Prompt" or "Light Only" "Prompt Only" capabilities.

Hope this helps!


sunnyverghese Sun, 04/29/2007 - 04:10

why i am looking for the MW Lamp is when i get the message the phone 7912 mwi lamp will needs to glow.kindly help to sort out the issue.

dennisbehrens Sun, 04/29/2007 - 17:58

You do not need to set this. It is the default behavior for a 7912. If using Cisco Unity or Cisco Unity Connection, make sure that you have properly configured MWI On/Off numbers and that the voicemail platform is has ports available and the proper configuration.

Hope this helps,



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