I received a 2811 w/ IOS version 12.4(3)g and CME 3.3. Because CME 3.3 does not support my 7911 IP phones, I need to upgrade.
Because of limited flash (64MB), I am choosing to upgrade to CME 4.0(3).
To do this, I see I must first upgrade my IOS to 12.4(4)XC4, then CME to 4.0(3).
After I upgraded my IOS to 12.4(4)XC4, I did a 'show telephony-service' out of curiousity, and it shows that CME has been upgraded to 4.0(3)?!?!?!?!?!
Does this mean I do not have to load any other files?
Never mind the documentation Tom. Is there to help and confuse you at the same time. Think about it as a stimulus to learn.
Now, steps to diagnose the non-registering phone, had you configure the ephone with correct mac address ? If you had auto-reg enabled, the phone may have registered under a dynamic ephone, do show ephone to see.
Also it helps if you do "term mon" and debug tftp events", you should see the phone coming online and request configuration files.