Hi Thomas,

IPMA would be a nice fit for this type of application;

Cisco CallManager Features and Services Guide, Release 4.1(3)

Cisco IP Manager Assistant With Shared Line Support

From this doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3ad2.html#wp1071321

Cisco IP Manager Assistant With Proxy Line Support

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3ab3.html

But if you want something quick & easy you could also try setting them up with Shared Lines and add an Intercom Feature so the Assistant can let the President know when there are calls/appointments for him;

For Assistants Phone - 7960/7961

Line Button 1 - Ext 6119

Line Button 2 - Ext 6116 (Set to Ring and Flash)

Line Button 3 - Speeddial to Ext 4123 (Label Text Intercom)

For Presidents Phone - 7960/7961

Line Button 1 - Ext 6116

Line Button 2 - Ext 6119 (Set to Flash Only)

Line Button 3 - Ext 4123 (Label Text Intercom)**Set this to Auto Answer on Speakerphone**

7961's are really nice in this instance as you not only get the visual Icon showing the phone is in use but also the colour of the Line Button changes depending on the call status.

Hope this helps!

Rob

There is a way, but it?s an ugly one.

simply configure both phones with two times the same DN (bt on a different partition) on different button, and set the busy trigger for both lines to 1, and configure the first button to forward on busy to line two in the other partition.

Example:

Line1 - DN:5001/normal_partition - FB to 5001

Line2 - DN:5002/rollover_partition - Forward Busy to Voicemail (or other)

Both line configured with busy trigger = 1

You need to copy the current CSS and add the new rollover_partition to the first line of course (otherwise it won?t work).

Pros and cons:

- it?s ugly, but it will work

- the nice thing of the extra CSS you just created is that only the CEO assistant will be able to call (and barge in, if enabled) the second line, where other?s can not.

HTH,

Leo

If using 5.x

a. CFwd busy/no answer line for CEO to Assistant

b. Assistant has her personal line and a speed dial BLF (Busy lamp field) for the CEO.

c. Assistant answers the call.

d. She looks at BLF. If its lit, CEO is not available. If its not lit, CEO is available.

e. If CEO is available, she transfers the call back to CEO

f. If CEO is not available, she asks the caller if she wants his voicemail. You can set up a pattern such as *XXXX to send calls to voicemail directly.

HTH

Sankar.