The company I work for wants to be able to record all phone calls to a select few ip phones (7961, 7971, and a 7985). We're running Cisco Unified CME 4.1 and I'm just trying to find out how many ways there are of doing this. The phones are on a completely separate physical network from our computers and I found Cisco Desktop Administrator and from what I'm understanding the computers need to run on the same network. Any ideas are appreciated. Thanks in advance.
The way I got this work with CME 4.1 was to conference the call with the ext of the person recording the call VM.
For example, incoming call to ext 4305, user at 4503 press more softkey, then conf, gets dial tone and dials his own extension 4305, dials "#" to bypass the greeting then Conf again at this point the call is recorded and at the end it will be email to the IMAP outlook client for preservation as .wav file.