IPCC Express 4.0(5a) Services crash

Answered Question

Hi,

after a shutdown and start of 2 IPCC Express 4.0(5a) servers (Master/Slave), I found 2 red crosses on the Enterprise desktop service and the call chat services in the coontrol center web page of the Master Server indicating that services crashed. From the Services Menu, these 2 services are not started, I started them manually but nothing happens. I restart the engine then the server and nothing happens.

Could anyone help me ?

Correct Answer by Aaron Harrison about 10 years 2 days ago

Hi


See if this is your problem:


http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00808278d8.shtml


Please rate helpful posts...


Regards


Aaron

Correct Answer by wenqianyu about 10 years 2 days ago

Here is how to start services in CRS:


http://www.cisco.com/warp/public/78/controlcenter.pdf


I got similar problem and fixed this way

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