IPCC Express 4.0(5a) Services crash

Answered Question

Hi,

after a shutdown and start of 2 IPCC Express 4.0(5a) servers (Master/Slave), I found 2 red crosses on the Enterprise desktop service and the call chat services in the coontrol center web page of the Master Server indicating that services crashed. From the Services Menu, these 2 services are not started, I started them manually but nothing happens. I restart the engine then the server and nothing happens.

Could anyone help me ?

I have this problem too.
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Correct Answer by Aaron Harrison about 9 years 7 months ago

Hi

See if this is your problem:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00808278d8.shtml

Please rate helpful posts...

Regards

Aaron

Correct Answer by wenqianyu about 9 years 7 months ago

Here is how to start services in CRS:

http://www.cisco.com/warp/public/78/controlcenter.pdf

I got similar problem and fixed this way

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