Linking CCM CDR and IPCC awdb databases

Unanswered Question
Apr 27th, 2007
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Hi there

I am looking for a way to reconcile my voice recording system with the Call Manager and CCM. I can see that there are various keys around e.g. ICRCallKey on the IPCC awdb databas Termination_Call_Detail table and the destLegIdentifier on the CCM CallDetailRecord table. I can't however see any shared key that I could use to match these records.

has anybody got any idea on how this could be achieved. Any help gratefully received. I am using Call Manager 4 and IPCC 6.


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