unity call handler recording time

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Rob Huffman Fri, 04/27/2007 - 15:47
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Hi Ali,


My understanding is that the Greeting Length for a Call Handler is determined by the COS of the person doing the Greeting. Have a look;


Class of Service Greetings Settings


The class of service greetings setting specifies the maximum length of greetings.


Subscribers > Class of Service > Greetings Page


Field Considerations


Maximum Greeting Length in Seconds


Select the recording length allowed to subscribers assigned to this COS for recording greetings.


The range is 1 to 999 seconds; the default is 90 seconds.


If enabled, a warning tone will sound before the maximum greeting length is reached.


From this doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_administration_guide_chapter09186a008014f9da.html#1057646


Hope this helps!

Rob


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