unity call handler recording time

Unanswered Question
Apr 27th, 2007

I wanted to find out if there is a way to increase the recording time in a call handler. if there is how can I do so

thank you

I have this problem too.
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rob.huffman Fri, 04/27/2007 - 15:47

Hi Ali,

My understanding is that the Greeting Length for a Call Handler is determined by the COS of the person doing the Greeting. Have a look;

Class of Service Greetings Settings

The class of service greetings setting specifies the maximum length of greetings.

Subscribers > Class of Service > Greetings Page

Field Considerations

Maximum Greeting Length in Seconds

Select the recording length allowed to subscribers assigned to this COS for recording greetings.

The range is 1 to 999 seconds; the default is 90 seconds.

If enabled, a warning tone will sound before the maximum greeting length is reached.

From this doc;


Hope this helps!



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