2801 not recognizing vic2-2e/m

Unanswered Question

I have a customer with a 2801 already populated with a VIC2-4fxo in slot 0 and VWIC1-MFT-t1 in slot 1. The router is running SP services 12.4(9)T and has a PVDM2-32 on the motherboard.

When they insert two different Vic2-2E/Ms into the slot 2, the port lights remain amber, the card does not show in the config OR show version. I should have sufficient DSP resources (should have 4 left and only need 2 channels), I've run this through the DSP calculater and through the configurator tool and do not see a problem. I also have "dsp services dspfarm".

Any ideas?

Thanks for the help.


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