Hello guys, i got another problems here.
My client wants to integrate CCM to billing system with some features:
1. Each user has a limited billing statement. And if there's any user reach maximum bill, he would be sent email by billing system server.
2. If user reach his max bill, he could only dial internal extension. If he tries to dial to PSTN, he would be forwarded to IVR telling him that he has reached his limit.
Is that possible to do? Could u get me cisco documentation that relate to these matters?