MyTaske Reporting for IPCC Express

Unanswered Question
Apr 30th, 2007

I have a customer currently using Avaya ACD with myTaske reporting package. The AVaya ACD is to be replaced with IPCC 4.0. They saw IPCC EXpress build-in reporting and were not satisfied with it.

Can anyone recommend a 3rd party package comparable with or exceeding myTaske's reporting abilities? According to myTaske vendor, there are no immediate plans to support IPCC express.


Pavel Bogomolnyi

I have this problem too.
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