IP Communicator Through Cisco VPN

Unanswered Question

Trying to set up IP communicator through a Cisco VPN client to a CCM 4.2

In the office it works as expected but when VPN'd in it registers with call manager but I do not get any DN or soft keys but I can look up phone numbers through the directories and I can change ring tones. This happens not only on my Vista machine but on XP machines as well.

I have shut off local firewalls and made sure I can ping the TFTP servers while connected to the VPN

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
mchandak Tue, 05/01/2007 - 05:44

- The version you are using seems to be a Beta version, so I wont be suprised if this is a bug.

- Meanwhile from the configuration prospective, Only you Launch CIPC, Right click on the screen and select Preferences. Under Network Tab, ensure that the Device Name open still points to your NIC Card and not VPN Adaptor when you are connected on VPN. The Device Name should not change even if you are connecting to CM over VPN or Office.

guibarati Fri, 05/30/2008 - 04:23


I'm having exactly this same problem. The IPC works fine when on local network, but when over VPN it register, can lookup for directory, but does not get DN or profile.

Did you get to solve this problem somehow?




This Discussion