4507R Orange State on gig1/1 on sup 1

Answered Question

Hello!

yesterday;we bought a refurbish Switch 4507R;i did to it a basic config;the switch its not in production yet.but i have seen the light is orange on the gig1/1 on the sup1 & yelow on the 2nd sup

is there any problem?plz explain

10xs

output

********

Mod Ports Card Type Model Serial No.

---+-----+--------------------------------------+------------------+-----------

1 2 1000BaseX (GBIC) Supervisor(active) WS-X4515 JAE07340WML

2 Standby Supervisor

3 6 1000BaseX (GBIC) WS-X4306-GB JAE07410ZBL

4 6 1000BaseX (GBIC) WS-X4306-GB JAE0736148W

5 6 1000BaseX (GBIC) WS-X4306-GB JAE07371DQL

6 6 1000BaseX (GBIC) WS-X4306-GB JAE073618DK


M MAC addresses Hw Fw Sw Status

--+--------------------------------+---+------------+----------------+---------

1 000d.ed90.cbc0 to 000d.ed90.cbc1 3.0 12.1(12r)EW 12.1(19)EW1, EAR Ok

2 Unknown Unknown Unknown Other

3 000b.5fb7.04ae to 000b.5fb7.04b3 2.2 Ok

4 000d.6504.3996 to 000d.6504.399b 2.2 Ok

5 000b.5fb6.f074 to 000b.5fb6.f079 2.2 Ok

6 000d.6504.38f4 to 000d.6504.38f9 2.2 Ok


System Failures:

----------------

Cisco Internetwork Operating System Software

IOS (tm) Catalyst 4000 L3 Switch Software (cat4000-I9S-M), Version 12.1(19)EW1, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Copyright (c) 1986-2003 by cisco Systems, Inc.

Compiled Mon 28-Jul-03 16:10 by eaarmas

Image text-base: 0x00000000, data-base: 0x00F12E30


ROM: 12.1(12r)EW

Dagobah Revision 86, Swamp Revision 28


x uptime is 20 minutes

System returned to ROM by power-on

******************************************GigabitEthernet1/1 is down, line protocol is down (notconnect)

Hardware is Gigabit Ethernet Port, address is 000d.ed90.cbc0 (bia 000d.ed90.cbc0)

Description: "Trunk to xxxxx

MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,

reliability 255/255, txload 1/255, rxload 1/255

Encapsulation ARPA, loopback not set

Keepalive set (10 sec)

Auto-duplex, Auto-speed

input flow-control is off, output flow-control is off

ARP type: ARPA, ARP Timeout 04:00:00

Last input never, output never, output hang never

Last clearing of "show interface" counters never

Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0

Queueing strategy: fifo

Output queue: 0/40 (size/max)

5 minute input rate 0 bits/sec, 0 packets/sec

5 minute output rate 0 bits/sec, 0 packets/sec

0 packets input, 0 bytes, 0 no buffer

Received 0 broadcasts (0 multicast)

0 runts, 0 giants, 0 throttles

0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

0 input packets with dribble condition detected

System image file is "bootflash:cat4000-i9s-mz.121-19.EW1.bin"


cisco WS-C4507R (XPC8245) processor (revision 7) with 524288K bytes of memory.

Processor board ID FOX073502WX

Last reset from PowerUp

28 Gigabit Ethernet/IEEE 802.3 interface(s)

403K bytes of non-volatile configuration memory.


Configuration register is 0x2102




Regards

Ali

Correct Answer by ankbhasi about 10 years 1 month ago

Hi Ali,


As per teh output you have posted everything looks good. I believe gig interface must be showing orange led because nothing is connected to that interface. So try connecting some switch to gig interface on sup in slot 1 and see if the led changes to green.


I am really not sure about yellow led light. Can you confirm the yellow led light is shown for interface or system? I mean where exactly you see yellow light what is wriiten on side of the led light.


Regards,


Ankur

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ankbhasi Wed, 05/02/2007 - 05:44
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  • Cisco Employee,

Hi Ali,


Your second sup is not recognised by the system and it is in "UNKNOWN STATE" you can see that from "sh mod" command and is the reason the link light is yellow on sup 2.


Now I am not sure if the sup in slot 2 is exact same hardware or not which is there on slot 1. If it is not the exact same hardware then the second sup will go in UNKNOWN STATE.


Other reason of it being in this state is may be it does not have a valid IOS or wrong boot path set because of which it is in rommon state which you need to console and check the status.


HTH


Ankur

eofelt Wed, 05/02/2007 - 06:48
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If it's not an IOS miss match (they have to be running the same code) then most likey, it's a ROMmon issue.


If the standby module is not operational because it is in ROMmon or other reasons, or it is not present.


http://www.cisco.com/en/US/products/hw/switches/ps4324/products_configuration_guide_chapter09186a008011c8ad.html


Standby Supervisor Engine Module Is Not Online or Status Indicates Other...


http://www.cisco.com/warp/public/473/165.html


Also, look at:


switch#show diagnostic content module 2

switch#show diagnostic result module 2


There's more, but looks at these first and

let us know.









ankbhasi Wed, 05/02/2007 - 10:09
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  • Cisco Employee,

Hi Ali,


I am not sure of yellow light. But you mention yellow light is on second sup correct? Your second sup is not recognised by the system so it must be behaving weird.


Coming to the orange light I believe you see the link light as orange correct ? if yes it indicates the link is disabled by user.


Can you try connecting some other switch to the gig interface and see if the link comes up.


Regards,


Ankur

ankbhasi Wed, 05/02/2007 - 10:50
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  • Cisco Employee,

Hi Ali,


Nothing major had happened. We just need to sort out things one by one. First console into the second sup and see if you get anything on console?


If not just take out the second sup from the chassis and then check connect some oether switch on gig1/1 and check the status.


Right now I believe nothing is connedted to gig1/1?


Regards,


Ankur

Hi

it was Romon Mode & Missed the Bootvariable;i issue the Sh module the Unknown State disappear;but i noticed that the system Hang on this Screan:

Cisco Internetwork Operating System Software

IOS (tm) Catalyst 4000 L3 Switch Software (cat4000-I9S-M), Version 12.1(19)EW1, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Copyright (c) 1986-2003 by cisco Systems, Inc.

Compiled Mon 28-Jul-03 16:10 by eaarmas

Image text-base: 0x00000000, data-base: 0x00F12E30


Compressed configuration from 6631 bytes to 2608 bytes[OK][OK]


***********************************

* STANDBY SUPERVISOR *

* REDUNDANCY mode is RPR *

* Waiting for Switchover Activity *

***********************************

10xs

ankbhasi Thu, 05/03/2007 - 02:03
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  • Cisco Employee,

Hi Ali,


Once the standby sup comes up fine the console connection for standby sup gets disabled so you will not see any activity and it will remain in the state which you see at teh time of initial boot.


You can console into the active sup and check the status and as you mentioned I believe it must be showing "standby and OK status now", can you confirm this by pasting "sh mod" command.


Also what is the status of led light on stanby sup and what is the status of led light on active sup?


Regards,


Ankur

Correct Answer
ankbhasi Thu, 05/03/2007 - 04:10
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  • Cisco Employee,

Hi Ali,


As per teh output you have posted everything looks good. I believe gig interface must be showing orange led because nothing is connected to that interface. So try connecting some switch to gig interface on sup in slot 1 and see if the led changes to green.


I am really not sure about yellow led light. Can you confirm the yellow led light is shown for interface or system? I mean where exactly you see yellow light what is wriiten on side of the led light.


Regards,


Ankur

Amit Singh Thu, 05/03/2007 - 04:22
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  • Cisco Employee,

I think the port with orrange light is in shutdown state, please go to the interface and do it as "no shut", the light should go off. Do you have something connected on the port on second sup where you are getting a yello light. I think it should be green, if you have a connection on it and its up.


-amit singh

ankbhasi Thu, 05/03/2007 - 22:57
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  • Cisco Employee,

Hi Ali,


Status light Orange means its "System boot or diagnostic test is in progress" which i do not think is your case. The correct status should be green.


Can you confirm if you connect some switch to the gig interface, the gig interface led changes to green. Also does this switch have some configuration and ip address assigned? Can you ping this switch?


Also can you attach the outputs of


show module

show env

show power

Show bootflash:

show boot

show redundancy

show diagnostic result module 1 detail

show diagnostic result module 2 detail


Regards,


Ankur

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