ac cm5.1

Unanswered Question
May 3rd, 2007
User Badges:

I have 3 users set up with extension mobility and a shared line

When these three users can login to attendent console but the call control never comes up.

should ac with shared lines?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Rob Huffman Thu, 05/03/2007 - 07:54
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Peter,

This is not a recommended setup. Have a look;

Q. Why do some line buttons on Cisco CallManager Attendant Console appear disabled?

A. If the corresponding lines are shared lines, they appear disabled.

From this doc;

The following restrictions apply to shared lines:

Do not use shared lines for Cisco CallManager Attendant Console pilot points or hunt group members. The phone that acts as the attendant console supports shared lines.

Hope this helps!



This Discussion