05-03-2007 07:37 AM - edited 03-14-2019 09:17 PM
I have 3 users set up with extension mobility and a shared line
When these three users can login to attendent console but the call control never comes up.
should ac with shared lines?
05-03-2007 07:54 AM
Hi Peter,
This is not a recommended setup. Have a look;
Q. Why do some line buttons on Cisco CallManager Attendant Console appear disabled?
A. If the corresponding lines are shared lines, they appear disabled.
From this doc;
http://www.cisco.com/en/US/products/ps7282/products_qanda_item09186a00800b0a20.shtml#qa17
The following restrictions apply to shared lines:
Do not use shared lines for Cisco CallManager Attendant Console pilot points or hunt group members. The phone that acts as the attendant console supports shared lines.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008053226d.html#wp1100362
Hope this helps!
Rob
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