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upgrading from CCM 4.1(2) to 5.1

crgarcia333
Level 1
Level 1

What is the process to upgrade from 4.1(2) to 5.1 on CCM - also what type of issues are to be looked for?

13 Replies 13

Chris Deren
Hall of Fame
Hall of Fame

Here are the links:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_1/install/upgrade/index.htm

First of all make sure your hardware meets the requirements, make sure that all integrated applications i.e. IPCC, Conferene Connection are upgraded as well.

Make sure you copy off MOH files as these are not migrated as part of the DMA.

Make sure you have sFTP running somewhere for backup as it's required.

HTH,

Chris

Also there is no direct upgrade from 4.1(2) you first need to upgrade to 4.1(3).

Chris

Hi -

Something else I thought of ... if you have IPCC Express running in high-availability mode, this is not yet supported on CCM 5.x.

Ginger

Is HA slated for 6.0 for IPCC Express?

I thought you could go straight from 4.1(2) to 5.1 - ok, besides the MOH files - anything else crucial to consider?

You should be able to run DMA on 4.1(2) which is used to take a backup and upgrade to CM 5.1. Check DMA guide which says it is supported on CallManager 4.1(x) http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_1/install/upgrade/dmaug511.htm#wp55499

I tried to use the link listed to obtain the DMA program but was unsuccessful. The server could not be found. Has anyone else had that problem?

Bill

I just tried the link and it rendered with the information..... might want to try to copy the link and paste it in the browser.

We just tried it again on serveral different machines without any luck. The link that you we are trying to access is:

http://cco/cgi-bin/tablebuild.pl/cmva-3des

We just tried it again on serveral different machines without any luck. The link that you we are trying to access is:

http://cco/cgi-bin/tablebuild.pl/cmva-3des

I thought you were referring to the main link:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_1/install/upgrade/dmaug511.htm#wp55499

had issues with the one you included too.

Rob,

Thanks! It works!

Bill

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