05-04-2007 09:22 AM - edited 03-14-2019 12:49 AM
Hi,
We have an IPCC Express 4.0(5a) cluster.
When I try to synchronize Directory Services from Cisco Desktop Administrator, a message prompts me that synchronization completed with errors.
What may be the reason? Where can I troubleshoot this (log files..)?
Thanks
05-05-2007 12:14 AM
Hi,
Here is the error message found in the DirAccessSynSvr0001.log under C:\Program Files\Cisco\Desktop\log :
09:04:30 05/03/2007 INFO ACMI0016 AcmiConnectionMgr::EstablishConnection: No confirmation in starting session
What may be the reason ?
05-06-2007 10:48 AM
first, run C:\Program Files\Cisco\Desktop\bin\postinstall.exe to verify the CallManager IP address is correct.
if that didn't fix it, run C:\Program Files\Cisco\bin\CRSAdminUtil.exe to synchronize CCMService password.
if that didn't fix it, open a TAC case.
The logs are C:\Program Files\Cisco\Desktop\log\DirAccessSynSvr*.*
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