USB Headset Mic not working when placing calls

Unanswered Question
May 4th, 2007

Using Cisco IP Communicator 2.0.2.0 with a Plantronics DSP 400 usb headset. Headset audio and mic test fine in cisco. When I receive a call, everything works fine. When I place a call, I hear audio but, the person I am speaking to cannot hear me. All device settings are configured properly and I have tried initiating a call using both the "headset" button and the "speaker" button. Using a Dell Inspiron 6000 laptop. Thanks for any help.

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ebreniz Thu, 05/10/2007 - 11:16

Try Configuring Windows to use the USB headset as the preferred Sound Playback device

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