USB Headset Mic not working when placing calls

Unanswered Question
May 4th, 2007
User Badges:

Using Cisco IP Communicator with a Plantronics DSP 400 usb headset. Headset audio and mic test fine in cisco. When I receive a call, everything works fine. When I place a call, I hear audio but, the person I am speaking to cannot hear me. All device settings are configured properly and I have tried initiating a call using both the "headset" button and the "speaker" button. Using a Dell Inspiron 6000 laptop. Thanks for any help.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
ebreniz Thu, 05/10/2007 - 11:16
User Badges:
  • Silver, 250 points or more

Try Configuring Windows to use the USB headset as the preferred Sound Playback device


This Discussion