Extension Mobility in CCM 5.0(4)

Unanswered Question
May 5th, 2007
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Hello All,


I am configuring Extension Mobility in CCM 5.0(4)and i followed all the required steps.


The "IP Phone Service" has been created and i am using the service URL: http://<IP Address>/emapp/EMAppServlet?device=#DEVICENAME#


I have enabled "extension mobility" for the IP Phone.


The "Extension Mobility" Service has been activated, The "Cisco Tomcat" Service has been restarted.


When i press the services button on the IP Phone i receive the following message on the phone: "Host not found"....then after a while i receive the message "Select Directory".


When i place the Service URL in my PC browser it shows me the xml application:


<?xml version="1.0" encoding="utf-8" ?>

- <CiscoIPPhoneText>

<Title>Login response</Title>

<Text>Login Unsuccessful</Text>

<Prompt>[207]-Device Name Empty</Prompt>

- <SoftKeyItem>

<Name>Exit</Name>

<URL>SoftKey:Exit</URL>

<Position>1</Position>

</SoftKeyItem>

</CiscoIPPhoneText>


Please help.


Thanks in advance

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