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Extension Mobility in CCM 5.0(4)

Hello All,

I am configuring Extension Mobility in CCM 5.0(4)and i followed all the required steps.

The "IP Phone Service" has been created and i am using the service URL: http://<IP Address>/emapp/EMAppServlet?device=#DEVICENAME#

I have enabled "extension mobility" for the IP Phone.

The "Extension Mobility" Service has been activated, The "Cisco Tomcat" Service has been restarted.

When i press the services button on the IP Phone i receive the following message on the phone: "Host not found"....then after a while i receive the message "Select Directory".

When i place the Service URL in my PC browser it shows me the xml application:

<?xml version="1.0" encoding="utf-8" ?>

- <CiscoIPPhoneText>

<Title>Login response</Title>

<Text>Login Unsuccessful</Text>

<Prompt>[207]-Device Name Empty</Prompt>

- <SoftKeyItem>

<Name>Exit</Name>

<URL>SoftKey:Exit</URL>

<Position>1</Position>

</SoftKeyItem>

</CiscoIPPhoneText>

Please help.

Thanks in advance

1 Reply 1

mchandak
Level 7
Level 7

The URL should use port 8080 and not port 80 as it was being used with CM 4.x and before. The New URL to be used is http://:8080/emapp/EMAppServlet?device=#DEVICENAME#

Check http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/sys_ad/5_0_4/ccmfeat/fsem.htm#wp1278809 for more info.

HTHs