Few queries about CCM and IPCC Express

Answered Question
May 7th, 2007

Dear Sirs,

Is the Integration of IPCC 4.5 with Call Manager 4.2 possible?

Please tell me the difference between Standard, Enhanced & Premium versions of IPCCX?

Please guide me in this regard.

Best regards,

Ahmad Manzoor

I have this problem too.
0 votes
Correct Answer by Chris Deren about 9 years 7 months ago

Why do you want to use third party phones?

You can use Cisco phones!

CM 5.X does support third party SIP endpoints, but I have not seen an annoucmenet which ones, yet.

Chris

Correct Answer by Chris Deren about 9 years 7 months ago

There is no difference in feature sets, the difference is that 4.5 works with CallManager 5.X, where IPCCX 4.0 works with CallManager 4.X.

Outside of the integration there is no other deifference.

If you have CCM 4.2 then you need to purchase IPCCX 4.0.

Chris

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lpezj Mon, 05/07/2007 - 04:09

Ahmad,

IPCC Express 4.5 can not be installed with CallManager 4.2. IPCCX 4.5 is the compatible version with CallManager 5.X. You will need IPCC Express 4.0.

For differences between the three IPCC Express flavours take a look at this link:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_data_sheet09186a008019ade0.html

You can get more information related IPCC Express versions at:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_data_sheets_list.html

Hope this helps,

Juan Luis

(Please, rdon`t forget rate helpful posts)

Chris Deren Mon, 05/07/2007 - 05:19

Also, to get more clarifications on the differences between Premium, Enhanced, and Standard I would recommand reading the following:

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_4_0/english/administ/ipx401gs.pdf

read page 20.

as well as IPCC Express SRND located at: http://www.cisco.com/en/US/netsol/ns656/networking_solutions_design_guidances_list.html#anchor10

(page 1-2)

Chris

ahmadmanzoorahmad Mon, 05/07/2007 - 20:22

Dear Sir,

There is one more question, please tell me what is the difference between IPCC Express 4.0 and IPCC Express 4.5 because most data is available on www.cisco.com about IPCC Express 4.0 like differences between packages. Can we consider it?

Best regards,

Ahmad Manzoor

Correct Answer
Chris Deren Tue, 05/08/2007 - 04:03

There is no difference in feature sets, the difference is that 4.5 works with CallManager 5.X, where IPCCX 4.0 works with CallManager 4.X.

Outside of the integration there is no other deifference.

If you have CCM 4.2 then you need to purchase IPCCX 4.0.

Chris

ahmadmanzoorahmad Wed, 05/09/2007 - 21:05

Dear Sir,

Thanks for kind reply, suppose i use CCM 5.0 with IPCC 4.5 then do i use third party phones if no then why and if yes then how and which one.

Please guide me in this regard.

Best regards,

Ahmad Manzoor

Correct Answer
Chris Deren Thu, 05/10/2007 - 04:35

Why do you want to use third party phones?

You can use Cisco phones!

CM 5.X does support third party SIP endpoints, but I have not seen an annoucmenet which ones, yet.

Chris

ahmadmanzoorahmad Thu, 05/10/2007 - 20:15

Dear Sir,

Our client ask us for the cheapest third party phones.

Thanks for your guidance.

Best regards,

Ahmad Manzoor

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